Why I Started Wag & Walk Middleton: Starting From Zero and Starting Again
Leaving a corporate career, finding a new direction through dog walking and discovering how old skills transfer into building something new.
Read the journal entryFounder Journal
The operational journey of building Wag & Walk Middleton from scratch.
Behind The Lead is the founder journal behind Wag & Walk Middleton. It documents the real operational journey of building a local dog walking business from scratch, from the first Rover booking and a mobile phone through to customer onboarding, scheduling systems, flexible bookings, capacity planning and the processes that now keep the business running.

Latest Entries
This series is for dog owners, small business owners, solo operators and anyone interested in what actually goes into building a reliable local service business.
Leaving a corporate career, finding a new direction through dog walking and discovering how old skills transfer into building something new.
Read the journal entryThe first customer, early mistakes, running the business from cafés and building systems only when real problems demanded them.
Read the journal entryWhat changed when Wag & Walk Middleton moved from an idea into a real operating service with bookings, systems and decisions to make.
Read the journal entryAbout The Series
Each Behind The Lead article looks at a genuine business problem, decision, process improvement or lesson learned while building Wag & Walk Middleton. The aim is not to present a polished success story. It is to document the practical work behind creating a dependable local service.
That means sharing what worked, what did not, and how each new customer or operational constraint shaped the next version of the business.
The Reason Behind It
Building the business is one thing. The reason behind it is simple: reliable, thoughtful dog care for local owners.
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